WEEX Protection Fund
Your security, our priority
We're making crypto safer and more accessible for everyone. That's why we've built a 1,000 BTC reserve to protect our users and keep our platform secure.
1,000
BTC
Wallet 1
Highlights
Transparent
Our wallet addresses are public, reflecting WEEX's commitment to transparency and integrity.
Reliable
The Protection Fund maintains a large Bitcoin reserve to reduce volatility, with ongoing monitoring to ensure the fund remains adequate.
Efficient
Fully backed by WEEX, the Protection Fund allows us to quickly cover any losses without relying on external red tape.
FAQ
Q1. Who benefits from the WEEX Protection Fund?
- The WEEX Protection Fund was created to safeguard both our users and the platform. If a loss occurs through no fault of the user, WEEX is committed to covering it. We also hope this fund sets an example, inspiring other exchanges to prioritize accountability, safety, and security in crypto.
Q2. Who is ineligible for the WEEX Protection Fund?
- Cryptocurrency trading carries high market risk, and we encourage users to trade responsibly. As per WEEX's Risk Disclosure and compliance policies, trading losses are not covered by the WEEX Protection Fund. Users attempting to commit fraud or abuse on the platform are also excluded from coverage. The fund does not cover situations where a user is tricked or mistakenly authorizes a transaction, or where an apparent unauthorized transaction occurs but no external transfers are made.
Q3. How do I make a claim?
- In the rare event a user needs assistance from the WEEX Protection Fund, contact the team at support@weex.com within 30 days of the incident.
Trade with confidence on WEEX
Your funds stay secure with the WEEX Protection Fund
Customer Support:@weikecs
Business Cooperation:@weikecs
Quant Trading & MM:bd@weex.com
VIP Program:support@weex.com